F.A.Q. Frequently Asked Questions

Please track your order using the order number you were emailed here or please refer to the delivery option information here.

Payment will be taken from your credit or debit card the moment you’ve made your order.

We will  exchange or refund within 14 days of purchase. This includes items purchased in the Sale.

Goods purchased online must be returned to us in perfect condition and in their original packaging in order for us to process an exchange or refund. Engraved items are non-returnable/non-refundable.

Upon receipt of items, the credit or debit card originally used for the purchase will be credited with the cost of the goods minus the delivery charges (exceptions may apply). We will process your refund within 48 hours of receipt. Your credit card company may take 4-7 working days to credit your account.

Please send returns by registered mail, insured for its full value to:
Returns
Vimanas
38 Galleria Court
Sumner Road
London
SE15 6PW

If your order has been dispatched we cannot cancel your order. You may return the item once you receive it in order to exchange the item or receive a refund. Please see the returns policy.

We offer the following delivery services:

Standard UK Delivery £3      2 Days
Express UK Delivery £10      Next Day
Europe International £11      2 to 8 Days
USA International £20      3 to 5 Days

Vimanas rings come in 3 sizes:
Small | Medium | Large

Small:
49.32mm   circumference
UK Size:  J 1/2
US Size:  5

Medium:
53.82mm   circumference
UK Size:  N 1/2
US Size:  6 3/4

Large:
57.15mm   circumference
UK Size:  Q
US Size:  8

In order to learn your ring size, go to your local jewellery store and ask them to measure it for you. The other option is to gently wrap some string around your finger and measure the string with a ruler (you can give or take 1mm).

 

 

Vimanas allows for payments in USD, GBP and EUR. Please go to the bottom to change the currency.