We will exchange or refund within 14 days of purchase. This includes items purchased in the Sale.
Goods purchased online must be returned to us in perfect condition and in their original packaging in order for us to process an exchange or refund. Engraved items are non-returnable/non-refundable.
Upon receipt of items, the credit or debit card originally used for the purchase will be credited with the cost of the goods minus the delivery charges (exceptions may apply). We will process your refund within 48 hours of receipt. Your credit card company may take 4-7 working days to credit your account.
Please email us if you wish to make a return. Once your request is accepted we will respond with a pre-paid postage label and instructions.